Специалист по верификации/KYC Specialist Санкт-Петербург

• Customer documentation processing.
• Handling customer verification requests in accordance with the priority.
• Addressing client requests in tickets (email).
• Compliance with the terms of customer applications processing.
• Effective cooperation with customer service teams of the company.
• Broadcast customers feedback on product and processes to relevant departments.
• Assistance in developing and maintaining an internal knowledge base.
• Maintaining a positive working environment in our multicultural team.

• You are an advanced user of Google Slides/Sheets and Excel.
• Skills in operating with reports, statistics, KPIs and metrics and understanding of interlinks.
• Ability to communicate with different types of clients.
• Attention to details.
• Analytical skills (verbal and numerical information, operating with statistics and KPIs, root cause analysis etc).
• Strong ability to operate with feedback in a polite manner.
• Ability to learn new topics (able to absorb a high volume of information within tough deadlines).
• English level from Intermediate and above.

What we offer:

• Competitive salary + KPI bonuses after probation period

• Office mode job

• Professional development opportunities

• Stable full-time job in a growing company

• Practical courses and workshops

• Social benefits (paid lunches, coffee and cookies, 50% compensation for sports activities and mental care, medical insurance for you and your children, etc.)

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